When you perform commercial mediation, you are hoping to enter a warzone and leave it an oasis of peace. Any form of conflict negotiation can’t make changes overnight, but by carefully working with the conflicted parties, you can bring them closer together and help them to make common ground in the middle of their different viewpoints. The purpose of this particular type of mediation is to work with parties involved in a dispute, assisting both sides with the ultimate goal of them working together. When you have finished your commercial mediation training, you can start helping people to find a way through their difficulties without requiring legal intervention.
Starting Your Mediation
At the beginning of the mediation process, you will have to meet with the two involved parties separately. This will give you a clearer idea of what is needed to bridge the gap between their disputes. In most cases, the parties themselves will meet with you, which will give you the chance to hear their own words directly. In mediation where one of the parties is a business, HOA or other association, you will most likely be talking to either a senior representative, or lawyers from the company who have authority to negotiate on the corporation’s behalf. In either case, you will have to listen to the accounts of both sides as a preliminary stages of your mediation process.
Bringing People Into Mediation
One of the biggest problems that mediation faces is that people are often there as a last resort. They may be there unwillingly, and sometimes they may have already turned down other attempts to negotiate. It is important that you establish why they have come to mediation and what they hope to achieve by attending these sessions. Sometimes, people coming to the mediation session don’t know what to expect and are unprepared. You must be careful not to be too hard on those involved in the conflict, as you have to be a neutral party that both sides can trust. Encourage honesty and a desire to work forward. Make sure that everyone knows that their statements to you are confidential and cannot be disclosed to the opposite party.
Making Peace Between Parties
People come to use for commercial mediation training for a number of reasons. Some are hoping to improve their mediation skills by learning new strategies, while others want to find out more about the basics of mediation, perhaps due to some requirements from their employers. Whatever your reasons for coming to Edwards Mediation Academy for training, you can choose the type of education you want, from basic skills to the more advanced skills necessary for a role as a senior mediator. Edwards Mediation Academy can improve your career with their training and you can take the lessons you have learned with you into your mediation sessions. Start learning with Edwards Mediation Academy today by taking a sample course, or by contacting Edwards Mediation Academy using their online form, or by calling the team at (877) 927-1362 today.